FAQ & Troubleshooting

Answers to common questions about using Invo.

Account & login

  • How do I reset my password? — Go to Settings → Security and use the change password form.
  • Can I log in with my phone number? — Yes, use phone + TAC (one-time code) or phone + password.
  • Is my data secure? — Yes. Authentication uses encrypted tokens, and production data is hosted on Supabase (PostgreSQL).

Invoicing

  • Can I edit an invoice after sending? — Yes, open the invoice and make changes. Re-download the PDF if needed.
  • How do partial payments work? — Record each payment amount on the invoice. Status changes to Partial until fully paid.
  • Can I customize my invoice PDF? — Choose a theme in Settings. Your logo and business details appear automatically.

Modules

  • Why don't I see Receipts/POS/Accounting? — These are optional modules. Enable them in Settings → Module Settings.
  • Does accounting replace my accountant? — No. Invo helps you keep organized books, but consult a qualified accountant for tax filing and compliance advice.

Mobile & offline

  • Does Invo work on mobile? — Yes. Invo is a Progressive Web App (PWA). Add it to your home screen for an app-like experience.
  • Can I use Invo offline? — Basic offline support is available via the service worker, but creating and syncing data requires an internet connection.

Getting help

Can't find what you need? Visit our Contact page to reach the Invo team. For product updates, check the Changelog.

Check the Changelog regularly — we ship improvements frequently and document every release.